Customer loyalty is the ultimate goal of any business. Everyday companies should not only try to provide excellent service but also try to turn a dissatisfied customer into a happy one. But how can one calm down an angry patient without violating HIPAA regulations? Sounds like this poses an additional challenge to healthcare providers. In this article, PissedConsumer.com tells you about the most common HIPPA violations and gives tips on how to respond to online […]

October 28, 2020 – The Department of Health and Human Services Office for Civil Rights announced it reached a $1 million settlement with Aetna to resolve potential HIPAA violations stemming from three separate patient data breaches in 2017. The insurance giant has already settled a class-action lawsuit filed by breach victims in January 2018 for $17 million, as well as California for $935,000 in January 2019 and other state attorneys general for more than $600,000 in October 2018. The OCR settlement stems from three security incidents […]

Fall is here, and as many had feared and predicted, COVID-19 cases are on the rise again in many parts of the U.S. Just last week, 3,400 nurses at Brigham and Women’s Hospital in Boston, an area that’s been hit hard by the pandemic, urged executives to give them a safer environment with universal N95 masking, shuttle safety, communication about infections and effective quarantines. The message was simple: To adequately care for coronavirus patients, care […]

Throughout 2020, healthcare organizations have agreed to pay millions of dollars to settle HIPAA violations with HHS’ Office for Civil Rights. Here are four of the largest HIPAA settlements so far this year. 1. Premera Blue Cross agreed to pay OCR $6.85 million to settle potential violations related to a HIPAA breach that affected more than 10.4 million people. The settlement is the second largest payment to resolve a HIPAA investigation, which centered on a […]

A health insurance company in Washington state has been slapped with the second-largest ever HIPAA violation penalty. The Department of Health and Human Services’ Office for Civil Rights (OCR) has imposed a $6.85m penalty on Premera Blue Cross to resolve potential violations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Premera Blue Cross is a not-for-profit Blue Cross Blue Shield licensed health insurance company based in Mountlake Terrace. In 2014, the company suffered a data […]

The U.S. Department of Labor’s Occupational Safety and Health Administration has cited Georgetown Dental LLC in Georgetown, Massachusetts, for violating respiratory protection and other standards, according to an OSHA news release. OSHA cited the dental practice for six serious violations and one other-than-serious violation, with proposed penalties of $9,500, the release stated. The company has paid the penalty in full and abated the citations. OSHA cited the dental practice for failing to provide medical evaluations […]

On Aug. 25, the Centers for Medicare and Medicaid Services (CMS) issued an interim final rule (IFR) as an emergency regulation under the public health emergency (PHE). Under the IFR, CMS will require all hospitals to which the requirements of 42 CFR part 482 apply — including short-term acute care hospitals, long-term care (LTC) hospitals, rehabilitation hospitals, psychiatric hospitals, cancer hospitals, children’s hospitals and critical access hospitals (CAHs) — to provide the U.S. Department of […]

From medical respirators to plastic takeout containers, medical professionals and city leaders are working to mitigate the waste created by COVID-19 in Santa Barbara County. At the Cottage hospitals, 3,400 N95 respirators have been sterilized onsite and are being stored for reuse if needed in the future, according to Maria Zate, manager of public relations at Cottage Health. “Medical waste is handled according to Centers for Disease Control guidelines. Most personal protective equipment [PPE] must […]